Measure Outcomes, Not Activities

If you’ve read my blog for any amount of time, you know my love of data. I think that, while data should not have the last word on anything, it should have the first word on almost everything. It can bring clarity to an organization and challenge it to become better. Organizations around the world are jumping on the data train but sometimes they’re measuring the wrong thing.

The thing I see is organizations typically measure activities, not outcomes. That makes sense because activities are much easier to measure. Its easy to count how many people you served food too, how many people accessed your services, or how many volunteer hours you had this month compared to the previous month. This is good data to have but it does not answer the important question of the impact of your organization.

This activity oriented data doesn’t tell you how good the services that you provide are. They don’t tell you if people are better off after engaging in your services or not. You might be seeing increases in the number of people who access your services every year but that doesn’t mean that you are providing good services.

We need to address this question specifically in the social sector because it is fundamentally not a competitive market. The people paying for the services are not the ones consuming the services. So those that pay for and provide the services have to make sure that what they are offering is high quality.

If your organization is interested in engaging the question of impact, Contact Me.

I’ve Got A Man Crush on Daniel Kahneman

It should come as no surprise to those who follow my Twitter Feed and this blog that I’ve got a huge man crush on Daniel Kahneman, the Nobel Prize in Economics winning psychologist. I finished his latest book this week, Thinking Fast and Slow, and it is by far the best book I read in 2011.

The book covers Kahneman’s lengthy career in academia that essentially created behavioral economics. To get a feel for him and his book check out this TED talk he gave a couple years ago.

 

My Personal Food Journey

Yesterday I wrote a post touting the benefits and advantages of vegetarianism and veganism. Today I’d like to share some of my own personal journey with food in response.

I grew up in a meat and potatoes home and never really even thought about vegetarianism until my wife started reading up about it several years ago. She became very moved by some of the social aspects (treatment of animals, calorie production, etc) before she really began to learn about the health benefits. After moving towards it for a while she became vegetarian a few years ago, even going raw for a while. About a year or so later I joined her and spent a year as a vegetarian before sliding back towards more traditional eating habits.

After watching Forks Over Knives though, my ass was kicked back into gear and I’m moving towards veganism again. Now, out of respect for the real vegans, I don’t want to say I’m full fledged vegan, just that I’m moving in that direction. For me, that means removing dairy and meat from my diet at home while still allowing one meal a week as a meat eater.

Now, to some, that will totally undermine my whole attempt to move away from animals, but for me that is what I feel is balanced. I don’t think meat and dairy are evil just overeaten and mass produced in unethical ways. I think a more plant oriented diet offers tremendous benefits socially and physically. I have really felt in recent months that I tend towards overeating and I eat in ways that I just don’t feel good about. I don’t feel good about meat consumption and I want to live a long, healthy life and I feel like veganism is a way to help me live with integrity.

So over the next few months I might offer updates on the blog about my journey with food and share you some of my experiences.

Voter Math: Popular Vote vs Electoral College

If you’re interested in political science and the nuances of how campaign money is spent in our current electoral college system and why people like Al Gore, who won the popular vote in 2000, lose the election, check out this great post, Would Al Gore Have Won in 200o Without the Electoral College?, over on the FiveThirtyEight blog on the NYTimes.

My favorite line? “The optimal strategy for winning the Electoral College, of course, is probably sub-optimal for maximizing one’s popular vote.”

Enjoy!